Disclaimer: These statements have not been evaluated by the Food and Drug Administration (FDA). Our products are not intended to diagnose, treat, cure, or prevent any disease. Consult your healthcare provider before using any Nutra product, especially if you are pregnant, nursing, have a medical condition, or are taking medications.
Effective Date: April 25, 2025
Return Policy
1. Eligibility for Returns
To be eligible for a return, your item must meet the following criteria:
- The product must be unused and in its original packaging.
- The return must be initiated within 30 days of receiving your order.
2. Non-Returnable Items
The following items are not eligible for return:
- Gift cards
- Sale or clearance items
3. Return Process
To initiate a return:
- Contact us at [email protected] with:
- Your order number
- Reason for return
- Our team will issue an RMA number (Return Merchandise Authorization), which must be included with your return.
- Carefully package your item(s), including:
- The product(s)
- A copy of your invoice or order confirmation
- The provided RMA number
- Ship the return to the following address:
- Bringyourhealth Returns
- Palm Pixels LLC, 3025 Whitten Rd Lakeland, FL 33811
- Include the RMA number clearly on the package or shipping label.
- Once your return is received and inspected, we will issue a refund to your original payment method within 5–10 business days.
Important Notes:
- Returns without an RMA may be delayed or refused.
- Customer is responsible for return shipping unless the return is due to a damaged or incorrect item.
- We reserve the right to deny returns that do not meet our policy criteria.
4. Return Shipping Costs
- Customers are responsible for return shipping costs unless the return is due to our error (e.g., defective or incorrect item).
- We recommend using a trackable shipping service to ensure your return is received.
Refund Policy
1. Refund Eligibility
Refunds are issued for items that meet the return criteria outlined above. Refunds will not be granted for:
- Returns initiated after 30 days of receipt.
2. Refund Process
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 7-10 business days and issued to the original method of payment.
3. Partial Refunds
Partial refunds may be granted at our discretion for items that are not in their original condition or are missing parts for reasons not due to our error.
Exchanges
We do not offer direct exchanges. If you wish to replace a product, please follow the return process and place a new order for the desired item.
Damaged or Defective Items
If you receive a damaged or defective product, please contact us immediately at [email protected] or +12089092560. Provide your order number and a description of the issue, along with photos if possible. We will work to resolve the issue promptly by offering a replacement or refund.
Contact Us
If you have any questions about our Return and Refund Policy, please reach out to our customer service team:
Email: [email protected]
Phone: +12089092560
3rd party fulfillment services provided by SaveRack LLC at 3025 Whitten Rd Lakeland, FL 33811
Thank you for choosing BringYourHealth.com. We are committed to providing high-quality products and exceptional customer service.
