Shipping & Refund Policy

Effective Date: March 27, 2025

Thank you for shopping with BringYourHealth.com. We are committed to delivering your orders promptly and efficiently. Please review our shipping policy below to understand our practices and procedures.

Shipping Locations

At this time, we only ship within the United States. We do not currently offer international shipping.

Processing Time

  • Orders are processed within 1-2 business days after payment is received.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • You will receive a confirmation email with tracking information once your order has been shipped.

Shipping Methods and Delivery Times

We offer the following shipping options:

  1. Standard Shipping: Delivery within 5-7 business days.

  2. Expedited Shipping: Delivery within 2-3 business days.

  3. Overnight Shipping: Delivery by the next business day (orders must be placed before 12 PM MST ).

Please note that delivery times may vary depending on your location and the selected shipping method.

Shipping Costs

Shipping costs are calculated at checkout based on the weight of your order and your chosen delivery method. Free standard shipping is available for orders over $75.

Tracking Your Order

Once your order has shipped, you will receive a tracking number via email. Use this tracking number to monitor the status of your delivery.

Lost or Damaged Shipments

We take great care in packaging your orders to ensure they arrive safely. However, if your shipment is lost or arrives damaged, please contact us immediately at:

Email: [email protected]
Phone: (208) 923-4117

We will work with the carrier to resolve the issue as quickly as possible.

Additional Information

  • We do not ship to P.O. Boxes or APO/FPO addresses.

  • Shipping times are estimates and not guaranteed. Delays may occur due to weather, carrier issues, or other unforeseen circumstances.

Thank you for choosing BringYourHealth.com. We are committed to providing you with exceptional service and quality products.

At BringYourHealth.com, your satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help. Please review our Return and Refund Policy below for details on how to return items and receive a refund.

Return Policy

1. Eligibility for Returns

To be eligible for a return, your item must meet the following criteria:

  • The product must be unused and in its original packaging.

  • The return must be initiated within 30 days of receiving your order.

  • Opened or used products are not eligible for returns unless they are defective or damaged during shipment.

2. Non-Returnable Items

The following items are not eligible for return:

  • Gift cards

  • Sale or clearance items

3. Return Process

To initiate a return:

  1. Contact our customer service team at [email protected] or (208) 923-4117 to request a return authorization.

  2. Provide your order number and reason for the return.

  3. Once your return is approved, you will receive detailed instructions on how to ship the item back to us.

4. Return Shipping Costs

  • Customers are responsible for return shipping costs unless the return is due to our error (e.g., defective or incorrect item).

  • We recommend using a trackable shipping service to ensure your return is received.

Refund Policy

1. Refund Eligibility

Refunds are issued for items that meet the return criteria outlined above. Refunds will not be granted for:

  • Opened or used items (unless defective).

  • Returns initiated after 30 days of receipt.

2. Refund Process

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed within 7-10 business days and issued to the original method of payment.

3. Partial Refunds

Partial refunds may be granted at our discretion for items that are not in their original condition or are missing parts for reasons not due to our error.

Exchanges

We do not offer direct exchanges. If you wish to replace a product, please follow the return process and place a new order for the desired item.

Damaged or Defective Items

If you receive a damaged or defective product, please contact us immediately at [email protected] or (208) 923-4117. Provide your order number and a description of the issue, along with photos if possible. We will work to resolve the issue promptly by offering a replacement or refund.

Contact Us

If you have any questions about our Return and Refund Policy, please reach out to our customer service team:

Email: [email protected]

Phone: (208) 923-4117

Thank you for choosing BringYourHealth.com. We are committed to providing high-quality products and exceptional customer service.